Family Resources
211 Lifeline
211/LIFE LINE provides information and referral for human services and crisis/ suicide prevention services serving Monroe, Wayne, Cayuga, Ontario, Livingston, and Seneca County. 211/LIFE LINE is committed to providing compassionate service for those struggling and in crisis.
Website (click)
Phone (from 585 number): 211
Phone (from out of area number): 877-356-9211
DHS
Apply for emergency assistance with back rent through The Department of Human Services (DHS) at mybenefits.ny.gov. You can also apply in person at 691 St. Paul St., Rochester, NY 14605.
Financial Empower-ment Center
Receive Free, Professional, One-On-One Financial Counseling at the Financial Empowerment Center. This program can help with savings, debt, banking, and/or credit.
Website: https://www.rochesterfec.org/
Phone: 585-252-7110
E-mail: RochesterFEC@cccsofrochester.org
Tenant Defense Fund
Is your landlord bringing you to court? Know your rights. Get representation. Free.
A jointly-run pilot project by Rochester’s legal services community to provide tenants free access to attorneys in eviction cases. Funded by the City of Rochester and the County of Monroe, the Tenant Defense Project aims to provide legal advice and full representation for all tenants in the greater Rochester area.
Website: https://www.tenantdefense.org/
Phone: 585-504-6195